Encore Academy of Music Policies
In order to make your time learning fun and enjoyable, we have put all our policies here for your convenience.
- All tuition and registration fees for new students must be in before the first lesson.
- Payment is for the entire month in advance, due one week prior of the new month. Look at your last lesson of the current month to find what day your tuition is due.
- Payment is always for the entire month, regardless of any absences (planned or otherwise) and holidays. Makeups will be given if the makeup criteria are met.
- Returned checks incur a $25 fee.
- Makeup lessons will only be given if the student or parent calls or emails at least 24 hours in advance. No exceptions. If you call and it is after hours, please leave a message.
- To cancel a lesson please call 832-604-6750.
- Makeups must be done within a 30 day period of the missed lesson.
- It is up to the student to coordinate with their teacher on a day and time for the makeup.
- If a teacher misses a lesson for any reason, you will always receive a makeup.
If you have any questions regarding these policies, please contact us by phone or email!